Shipping
SHIPPING, RETURNS, TAX, PRIVACY
Shipping Info
Masks and holiday items ship within one to three business days of purchase. Larger items ship within two to five business days.
Tax
Orders that are shipped to addresses in California are subject to California State and local sales tax totaling 7.75%
Privacy Policy
Zen Aardvark is committed to the complete privacy and security of your shopping experience. No outside firm or entity will be able to view your account information, your purchasing history, or your credit card number. Your personal information will not be sold, and you can close your account at any time.
Returns
We want you to love the items you purchase here at Zen Aardvark. If for some crazy reason that doesn’t happen, please let us know why, so we can learn as we go. You may return your purchases for a full refund, according to the following terms:
- Email us with your return request within 14 days of receipt of the item. Return the item within 30 days of receipt of the item.
- We will provide a return-shipping label for purchases made within the US. This label must be used with the original packaging or with same size and weight packaging.
- We will only accept returns on items that are in their original condition. Once the item arrives to us in its original condition, a full refund will be processed through the original payment method. Please allow three business days after we receive the item.
- Unfortunately, we cannot accept returns on face masks, due to health and safety concerns.
- Returned Christmas stockings must be received by us on or before Dec. 24 in order for us to send a refund.